1. incoming-calls
SkipCalls Public API
  • users
    • Get current user profile
      GET
    • Sync contacts from mobile device
      POST
    • Delete all contacts
      DELETE
    • Get all contacts
      GET
    • Update contact
      PATCH
    • Get a single contact with stats
      GET
    • Find duplicate contacts
      GET
    • Merge two duplicate contacts
      POST
    • Search contacts
      POST
    • Import contacts from CSV or JSON file
      POST
    • Get tag statistics for autocomplete
      GET
    • Advanced search in contacts by name, company, and tags
      POST
    • List notes for a customer (newest first)
      GET
    • Add a note to a customer
      POST
    • Get unified timeline for a customer
      GET
    • Update a customer note
      PATCH
    • Delete a customer note
      DELETE
    • Update custom fields on a customer
      PATCH
  • Calendars
    • List booked appointments
      GET
    • Get upcoming appointments for widget
      GET
    • Get appointment statistics
      GET
    • Get a single appointment
      GET
    • Hide/delete an appointment from the list
      DELETE
  • calls
    • Transcribe audio (for chat)
    • Schedule a new call
    • Cancel a scheduled call by ID
    • Get call details
    • Copy a call
    • Get call history
    • Search calls
    • Search outgoing calls only
    • Rate a call
    • Drop a call immediately by ID
    • Add call to favorites
    • Remove call from favorites
    • Update call notes
  • incoming-calls
    • Get incoming call history
      GET
    • Search incoming calls only
      GET
    • Get incoming call details
      GET
    • Delete an incoming call
      DELETE
    • Block the caller phone number from this incoming call
      POST
    • Unblock the caller phone number from this incoming call
      POST
    • Drop an incoming call immediately by ID
      POST
    • Add incoming call to favorites
      POST
    • Remove incoming call from favorites
      DELETE
  • agents
    • Create a new agent
    • Get all not deleted agents for the current user
    • Get all public agents
    • Get a specific agent by ID
    • Update an agent
    • Delete an agent
    • Toggle an agent active status
    • Reset an agent to dashboard defaults
    • Get agent change history
    • Create agent evaluation
    • Get agent evaluations
    • Update agent evaluation
    • Delete agent evaluation
    • Create agent data collection
    • Get agent data collections
    • Update agent data collection
    • Delete agent data collection
    • Connect calendar to agent
    • Get agent connected calendars
    • Duplicate an agent-calendar link (virtual calendar)
    • Update calendar settings
    • Disconnect calendar from agent
    • Create or update widget embed configuration
    • Get widget embed configuration
    • Disable widget embed
    • Regenerate embed key
    • Get all transfer numbers for an agent
    • Add a new transfer number to an agent
    • Update a transfer number
    • Delete a transfer number
    • List all tasks available to user (global + custom)
    • Create a custom task definition
    • Delete a custom task definition
    • List call scenarios for an agent
    • Create a call scenario for an agent
    • Reorder call scenarios for an agent
    • Update a call scenario
    • Delete a call scenario
    • List enabled tasks for an agent
    • Enable a task on an agent
    • Disable a task on an agent
  • email-receptionist
    • Get email receptionist settings for an agent
    • Create or update email receptionist settings for an agent
  • contact-actions
    • Schedule an outbound call to a contact
    • Send an SMS to a contact
  • Schemas
    • UserProfileSubscriptionDto
    • UserProfileResponseDto
    • UserTrialResponseDto
    • UserStatsResponseDto
    • UserPhoneResponseDto
    • GetUserProfileResponseDto
    • ContactDto
    • SyncContactsDto
    • BasicResponseDto
    • DeleteContactsDto
    • UpdateContactDto
    • ContactStatsDto
    • ContactLatestNoteDto
    • ContactItemResponseDto
    • MergeContactDataDto
    • MergeContactsDto
    • PaginationDto
    • ContactAggregationsDto
    • ContactSearchResponseDto
    • ImportContactsDto
    • ImportContactsResponseDto
    • TagStatDto
    • TagStatsResponseDto
    • AdvancedSearchDto
    • AddCustomerNoteDto
    • UpdateCustomerNoteDto
    • AppointmentAgentDto
    • AppointmentCalendarDto
    • AppointmentResponseDto
    • AppointmentsListResponseDto
    • AppointmentStatsDto
    • NumberAgentDto
    • NumberItemDto
    • TranscribeDto
    • TranscribeResponseDto
    • ScheduleCallDto
    • TransactionDto
    • RoleplayTranscriptMetadataDto
    • RoleplayTranscriptDto
    • SchemaFieldValidationsDto
    • CalculatedFieldDto
    • SchemaFieldDto
    • ToolDto
    • AgentToolDto
    • DataCollectionResultDto
    • DataCollectionResponseDto
    • EvaluationResultDto
    • EvaluationResponseDto
    • FlowStructureDto
    • AgentEmailAddressDto
    • AgentDto
    • VoiceMailMessagesDto
    • CallAnalysisDto
    • CallFollowUpDto
    • TaskDto
    • TaskResultDto
    • CallDto
    • BaseCallResponseDto
    • BaseUnsuccessfulCallResponseDto
    • CallSimpleResponseDto
    • CopyCallDto
    • CallHistoryResponseDto
    • SearchCallResultDto
    • SearchCallsResponseDto
    • RateCallDto
    • UpdateCallNotesDto
    • DataCollectionDto
    • EvaluationDto
    • CallBookingDto
    • IncomingCallDto
    • IncomingCallHistoryResponseDto
    • BlockCallerResponseDto
    • FlowStructure
    • CreateAgentDto
    • AgentValidationDto
    • UpdateAgentDto
    • AgentAuditLogEntryDto
    • AgentAuditHistoryResponseDto
    • CreateAgentEvaluationDto
    • UpdateAgentEvaluationDto
    • CreateAgentDataCollectionDto
    • UpdateAgentDataCollectionDto
    • CreateAgentCalendarDto
    • DuplicateAgentCalendarDto
    • UpdateAgentCalendarDto
    • CreateWidgetConfigDto
    • WidgetConfigResponseDto
    • CreateTransferNumberDto
    • TransferNumberResponseDto
    • UpdateTransferNumberDto
    • TaskDefinitionDto
    • CreateCustomTaskDto
    • AgentScenarioResponseDto
    • CreateAgentScenarioDto
    • ReorderAgentScenariosDto
    • UpdateAgentScenarioDto
    • AgentTaskLinkDto
    • EnableTaskDto
    • EmailReceptionistSettingsResponseDto
    • UpdateEmailReceptionistSettingsDto
    • ScheduleCallFromContactDto
    • SendSmsFromContactDto
  1. incoming-calls

Search incoming calls only

GET
/incoming-calls/search
Full-text search scoped to inbound calls — matches caller name, phone number, transcript, summary, and title case-insensitively. Faster than /calls/search which also scans outbound calls. Returns matchedFields per result showing which columns hit the query. Soft-deleted calls are excluded.

Request

Authorization
JWT Bearer
Add the parameter
Authorization
to Headers
Example:
Authorization: ********************
or
Query Params

Responses

🟢200
application/json
Search results for incoming calls only
Bodyapplication/json

🟠400
Request Request Example
Shell
JavaScript
Java
Swift
curl --location '/incoming-calls/search?query=&limit=&offset=' \
--header 'Authorization: Bearer <token>'
Response Response Example
{
    "calls": [
        {
            "id": "string",
            "userId": "string",
            "phoneNumberFrom": "string",
            "createdAt": "2019-08-24T14:15:22.123Z",
            "title": "string",
            "callerName": "string",
            "status": "FINISHED",
            "minutesUsed": 0,
            "transactions": [
                {
                    "minutes": 0,
                    "type": "string",
                    "createdAt": "2019-08-24T14:15:22.123Z",
                    "description": "string"
                }
            ],
            "recordingUrl": "string",
            "userRating": true,
            "reviewedAt": "2019-08-24T14:15:22.123Z",
            "finalSummary": "string",
            "roleplayTranscript": [
                {
                    "from": "ai",
                    "text": "string",
                    "metadata": {
                        "tone": "string",
                        "emotion": "string",
                        "language": "string",
                        "sentiment": "string"
                    },
                    "timestamp": 0
                }
            ],
            "transcript": "string",
            "agent": {
                "id": "string",
                "name": "string",
                "description": "string",
                "avatar": "string",
                "isPublic": true,
                "isActive": true,
                "instructions": "string",
                "incomingCallInstructions": "string",
                "maxIncomingCallDurationMinutes": 0,
                "maxOutgoingCallDurationMinutes": 0,
                "gatheringInformationOnIncomingCall": true,
                "createdAt": "2019-08-24T14:15:22.123Z",
                "updatedAt": "2019-08-24T14:15:22.123Z",
                "deletedAt": "2019-08-24T14:15:22.123Z",
                "userId": "string",
                "tools": [
                    {
                        "agentId": "string",
                        "toolId": "string",
                        "createdAt": "2019-08-24T14:15:22.123Z",
                        "tool": {
                            "id": "string",
                            "name": "string",
                            "description": "string",
                            "instruction": "string",
                            "toolType": "HTTP",
                            "url": "string",
                            "method": "GET",
                            "headers": {
                                "Authorization": "Bearer token123",
                                "Content-Type": "application/json"
                            },
                            "mcpServerUrl": "string",
                            "mcpServerHeaders": {},
                            "mcpServerName": "string",
                            "mcpToolName": "string",
                            "codeLanguage": "PYTHON",
                            "codeSource": "string",
                            "codeTestCases": {},
                            "inputSchema": {
                                "name": "string",
                                "type": "string",
                                "description": "string",
                                "children": [
                                    {
                                        "name": "query",
                                        "type": "string",
                                        "description": "Search query",
                                        "validations": {
                                            "required": true,
                                            "min": 1,
                                            "max": 100
                                        },
                                        "label": "Search Query"
                                    },
                                    {
                                        "name": "category",
                                        "type": "enum",
                                        "description": "Category filter",
                                        "enumValues": [
                                            "news",
                                            "weather",
                                            "sports"
                                        ],
                                        "validations": {
                                            "required": false
                                        }
                                    }
                                ],
                                "enumValues": [
                                    "string"
                                ],
                                "validations": {
                                    "required": true,
                                    "min": 0,
                                    "max": 0,
                                    "regex": "string",
                                    "custom": "string",
                                    "default": "string"
                                },
                                "label": "string",
                                "calculatedField": {
                                    "dependencies": [
                                        "string"
                                    ],
                                    "formula": "string"
                                }
                            },
                            "isActive": true,
                            "createdAt": "2019-08-24T14:15:22.123Z",
                            "updatedAt": "2019-08-24T14:15:22.123Z"
                        }
                    }
                ],
                "accessToKnowledge": true,
                "knowledgeAccessMode": "NONE",
                "knowledgeAccessTags": [
                    "string"
                ],
                "allowFollowUps": true,
                "followUpInstructions": "string",
                "includePrivateData": true,
                "useBusinessProfile": true,
                "useDetachedReceptionistProfile": true,
                "receptionistPreferredName": "string",
                "receptionistCompanyName": "string",
                "receptionistCompanyWebsite": "string",
                "receptionistCompanyDescription": "string",
                "receptionistCompanyIndustry": "string",
                "receptionistAddress": "string",
                "receptionistCityName": "string",
                "receptionistStateName": "string",
                "receptionistZipCode": "string",
                "receptionistTimezone": "string",
                "voice": "string",
                "modelName": {},
                "allowCallTransfer": true,
                "callTransferNumber": "string",
                "transferHours": {
                    "MONDAY": [
                        900,
                        1730
                    ],
                    "TUESDAY": [
                        900,
                        1730
                    ],
                    "WEDNESDAY": [
                        900,
                        1730
                    ],
                    "THURSDAY": [
                        900,
                        1730
                    ],
                    "FRIDAY": [
                        900,
                        1730
                    ]
                },
                "firstMessage": "string",
                "allowOutboundGreetingInterruptions": false,
                "enableVoiceExpressions": true,
                "closingPhrase": "string",
                "delayAcceptSeconds": 0,
                "voiceRecognition": "EN",
                "temperature": 0,
                "dataCollections": [
                    {
                        "dataIdentifier": "string",
                        "description": "string",
                        "dataType": "STRING",
                        "id": "string",
                        "createdAt": "2019-08-24T14:15:22.123Z",
                        "updatedAt": "2019-08-24T14:15:22.123Z",
                        "agentId": "string",
                        "results": [
                            {
                                "id": "string",
                                "dataCollectionId": "string",
                                "callId": "string",
                                "createdAt": "2019-08-24T14:15:22.123Z",
                                "updatedAt": "2019-08-24T14:15:22.123Z",
                                "dataValue": {
                                    "property1": "string",
                                    "property2": "string"
                                }
                            }
                        ]
                    }
                ],
                "evaluations": [
                    {
                        "name": "string",
                        "prompt": "string",
                        "id": "string",
                        "createdAt": "2019-08-24T14:15:22.123Z",
                        "updatedAt": "2019-08-24T14:15:22.123Z",
                        "agentId": "string",
                        "results": [
                            {
                                "id": "string",
                                "callId": "string",
                                "evaluationId": "string",
                                "createdAt": "2019-08-24T14:15:22.123Z",
                                "updatedAt": "2019-08-24T14:15:22.123Z",
                                "type": "SUCCESS",
                                "rationale": "string"
                            }
                        ]
                    }
                ],
                "welcomingVoiceMailMessageForContacts": "string",
                "welcomingVoiceMailMessageForOthers": "string",
                "isVoiceMailAgent": false,
                "outgoingCallFlow": {
                    "nodes": [
                        {}
                    ],
                    "edges": [
                        {}
                    ]
                },
                "incomingCallFlow": {
                    "nodes": [
                        {}
                    ],
                    "edges": [
                        {}
                    ]
                },
                "voiceSpeed": 0.5,
                "incomingCallTypingSound": true,
                "incomingCallBackgroundSound": true,
                "outgoingCallBackgroundSound": true,
                "outgoingCallTypingSound": true,
                "allowIncomingSms": false,
                "incomingSmsInstructions": "",
                "autoRespondToSms": true,
                "smsResponseDelay": 1,
                "useSmsIncomingCallFlow": false,
                "postCallSmsMessage": "string",
                "allowRealtimeSms": false,
                "phoneNumbers": [
                    {
                        "id": "string",
                        "createdAt": "2021-01-01T00:00:00Z",
                        "updatedAt": "2021-01-01T00:00:00Z",
                        "phoneNumber": "+1234567890",
                        "country": "US",
                        "isActive": true,
                        "agent": {
                            "id": "string",
                            "name": "string"
                        },
                        "agentId": "123",
                        "direction": "INCOMING",
                        "isSharedOutbound": false,
                        "provider": "TWILIO",
                        "source": "RENTED",
                        "readyToRelease": false,
                        "markedReadyToReleaseAt": "2019-08-24T14:15:22.123Z",
                        "markToDeleteAt": "2019-08-24T14:15:22.123Z",
                        "lastBilledAt": "2019-08-24T14:15:22.123Z",
                        "monthlyCost": "1.15",
                        "isTestNumber": false
                    }
                ],
                "emailAddress": {
                    "address": "string",
                    "status": "ACTIVE"
                },
                "requireDataConsent": false,
                "dataConsentText": "string",
                "enablePostCallActions": false,
                "postCallActionInstructions": "string",
                "behaviorPreset": "default",
                "strictSpamFilter": false,
                "valuableCallRule": "string",
                "overrideCallerId": "string"
            },
            "phoneNumberTo": {
                "id": "string",
                "createdAt": "2021-01-01T00:00:00Z",
                "updatedAt": "2021-01-01T00:00:00Z",
                "phoneNumber": "+1234567890",
                "country": "US",
                "isActive": true,
                "agent": {
                    "id": "string",
                    "name": "string"
                },
                "agentId": "123",
                "direction": "INCOMING",
                "isSharedOutbound": false,
                "provider": "TWILIO",
                "source": "RENTED",
                "readyToRelease": false,
                "markedReadyToReleaseAt": "2019-08-24T14:15:22.123Z",
                "markToDeleteAt": "2019-08-24T14:15:22.123Z",
                "lastBilledAt": "2019-08-24T14:15:22.123Z",
                "monthlyCost": "1.15",
                "isTestNumber": false
            },
            "followUps": [
                {
                    "id": "string",
                    "type": "SMS",
                    "content": "string",
                    "recipientEmail": "string",
                    "recipientPhone": "string",
                    "status": "PENDING",
                    "createdAt": "2019-08-24T14:15:22.123Z",
                    "updatedAt": "2019-08-24T14:15:22.123Z",
                    "triggeredByCallId": "string"
                }
            ],
            "tasks": [
                {
                    "id": "string",
                    "title": "string",
                    "description": "string",
                    "status": "TODO",
                    "createdAt": "2019-08-24T14:15:22.123Z",
                    "updatedAt": "2019-08-24T14:15:22.123Z",
                    "dueDate": "2019-08-24T14:15:22.123Z",
                    "priority": "HIGH",
                    "leadNotes": "string",
                    "leadStatus": "string",
                    "tags": [
                        "string"
                    ],
                    "isAiGenerated": true,
                    "completedAt": "2019-08-24T14:15:22.123Z",
                    "completedBy": "string"
                }
            ],
            "taskResults": [
                {
                    "id": "string",
                    "slug": "string",
                    "title": "string",
                    "groupName": "string",
                    "status": "completed",
                    "reason": "string",
                    "createdAt": "2019-08-24T14:15:22.123Z"
                }
            ],
            "dataCollections": [
                {
                    "id": "string",
                    "agentId": "string",
                    "createdAt": "2019-08-24T14:15:22.123Z",
                    "updatedAt": "2019-08-24T14:15:22.123Z",
                    "deletedAt": "2019-08-24T14:15:22.123Z",
                    "dataType": "STRING",
                    "dataIdentifier": "string",
                    "description": "string"
                }
            ],
            "evaluations": [
                {
                    "id": "string",
                    "agentId": "string",
                    "createdAt": "2019-08-24T14:15:22.123Z",
                    "updatedAt": "2019-08-24T14:15:22.123Z",
                    "deletedAt": "2019-08-24T14:15:22.123Z",
                    "name": "string",
                    "prompt": "string"
                }
            ],
            "recommendedNextAction": "string",
            "testCall": false,
            "isFavorite": false,
            "isSpam": true,
            "callInterceptedByUser": false,
            "shareHash": "string",
            "matchedFields": [
                "phone",
                "summary",
                "title",
                "caller"
            ],
            "bookings": [
                {
                    "id": "string",
                    "title": "string",
                    "description": "string",
                    "startTime": "2019-08-24T14:15:22.123Z",
                    "endTime": "2019-08-24T14:15:22.123Z",
                    "durationMinutes": 0,
                    "guestPhone": "string",
                    "guestEmail": "string",
                    "guestName": "string",
                    "sourceType": "INBOUND_CALL",
                    "calendarProvider": "GOOGLE",
                    "externalEventUrl": "string",
                    "timezone": "string",
                    "createdAt": "2019-08-24T14:15:22.123Z"
                }
            ],
            "notes": "string",
            "contactId": "123e4567-e89b-12d3-a456-426614174000"
        }
    ],
    "total": 0
}
Modified at 2026-07-23 18:02:16
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